Privacy Policy

At VisiQuality, we value your privacy. This policy explains what data we collect, how we use it, and the choices you have.

What data do we collect?

Depending on how you use our services, we collect, among other things:

Contact details : name, address, email address, telephone number.

Payment details : payment method, transaction details.

Account details : username, password, preferences.

Order details : products you view, purchase or return.

Communications : messages you share with us.

Technical data : IP address, browser, device.

Use of the website : how you navigate and use our services.

How do we use your data?

We use your data to:

To process orders and arrange shipping.

To offer you a personalized shopping experience.

To inform you about your account, order or return.

To send marketing and offers (which you can unsubscribe from at any time).

To prevent fraud and ensure the security of our services.

To comply with laws and regulations.

Who do we share your data with?

We only share data when necessary, for example with:

Shopify (our webshop platform).

Payment and shipping partners who process your order.

Service providers who support us with IT, marketing or customer service.

When this is legally required (for example, by a court order).

Shopify and international transfers

Our online store is powered by Shopify. This means your data may be processed outside the EU, for example, in Canada or the US. Shopify provides appropriate protection in accordance with applicable privacy laws. You can read more about this in the Shopify Privacy Policy. .

Your rights

You are entitled to:

Access to your data.

Correction of incorrect data.

Deletion of your data.

Restriction or objection to processing.

Portability of your data.

You can also unsubscribe from our marketing emails at any time via the unsubscribe link.

Security and retention period

We protect your data as best we can. We retain it only for as long as necessary for orders, service, or to comply with legal requirements.

Questions or complaints?

Do you have questions or would you like to exercise your rights? Please contact us:

📧 info@visiquality.com
📍 Vondelstraat 60, 7002 AS Doetinchem, Netherlands