Shipping Policy

Shipping area
We ship our products worldwide unless otherwise stated during checkout.

Processing time
Orders are processed within 1–2 business days after payment confirmation. Once your order has shipped, you will receive a confirmation email with a track & trace link .

Delivery times (indicative)

Netherlands & Belgium & Germany: 1–2 working days

European Union: 3–5 business days

United Kingdom: 5 working days

United States & Canada: 7 business days

Rest of the world: 10 working days

Please note: Delivery times may vary due to customs, local couriers, or unforeseen circumstances.

Postage costs

Free shipping within the Netherlands & Belgium and Germany.

For EU and international shipments, shipping costs are automatically calculated at checkout, depending on location and order quantity.

Track & Trace
After shipping, you will receive a tracking number that allows you to track your order in real time.

Customs & Import Duties
International orders may be subject to customs fees, taxes, or import duties. These are the responsibility of the customer and vary by country.

Delayed or lost shipments
Was your package delayed, lost, or damaged? Contact us at info@visiquality.com and we will help you as quickly as possible.